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Can't Specify a Windows User in Add User

Symptom

In User Management>Add User, a user - even one with all privileges such as an administrator - cannot use a Windows domain username when filling in the user account details.

Probable cause

The Application Server service is running under a local Windows user account and so cannot access Windows domain features, which include Windows domain user accounts.

Solution

You can specify a local Windows user account.

For a user to be able to use Windows domain user accounts, the GroupShare Application service must run under a Windows domain user account. The account for that service is specified when GroupShare is installed. For more information, see the document SDL Studio GroupShare Installation Guide.

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Topic:  Published: 27-Jun-2012