Can't Add Database Server (Authentication Issues)

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Symptom

I try to add a database server specifying Windows authentication, but get an error. I can add the database server using database authentication.

Probable causes

The GroupShare database server does not accept the Windows authentication of the GroupShare application server. Possible reasons are:

• The database server is not in the same Windows domain as the application server.

• The GroupShare application server is installed to run under a local user account rather than a Windows domain account.

Solution

Ask the system administrator to:

• Check that the database server is running in the same Windows domain as the GroupShare application server.

• Ensure that the GroupShare application server runs under a domain user account.

For more information, see the document SDL Studio GroupShare Installation Guide.

Workaround

Use database authentication.

If you know details of a suitable user on the database server, use that. Give the user name in the form:

databaseServerComputername\username

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Topic:  Published: 27-Jun-2012