Welcome to the SDL Licensing Help

For information on single-user activation and deactivation, view one of the SDL Licensing Videos.

Browse the SDL Licensing Help

About Licensing

How to Activate Your Product

How Single-User and Network Licenses Work

How to Display the Product Activation Dialog Box

About the SDL Activation Server

About the License Server

How to View Your License Status

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Single-User Licenses Online Activation

About Single-User Licenses

How to Activate Your Product with a Single-User License

How do I Move my License to Another Computer for a Single-User License

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Network Licenses

About Network Licenses

How to Request a Network License from a License Server

How to Borrow a Network License

How to Return a Borrowed Network License

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Single-User Licenses Offline Activation

How to Activate Your Product Offline

About Installation IDs

About Activation Certificates

How to Deactivate Your Product Offline

How to Modify Your Proxy Settings

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Error Message Solutions

Activation Failed - Error: We cannot complete this activation because the license is still registered by SDL for another computer

Activation failed - Cannot connect to activation server

Network License Errors - Retry Button

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Topic:  Published: 27-Jun-2012