Troubleshooting
SDL works hard to develop and deliver the highest quality translation management system available. We work closely with our customers to provide WorldServer features and options for a variety of users who have a variety of goals. Because of this wide range of needs, WorldServer may not behave exactly as you would expect for your particular environment.
The provided topics cover some common troubleshooting areas, and review some of the tools available to help you resolve issues. While not definitive, this information can be a good place to start when trying to understand how or why WorldServer is functioning in a certain way.
Child Topics
Ensuring Your Java Runtime Environment is Supported by WorldServer
Help Page Not Available
Avoiding Common Pitfalls of the Translation Process
Troubleshooting Import and Export
Troubleshooting Database Issues
Troubleshooting Browser Issues
Troubleshooting Desktop Workbench
Troubleshooting SQL Server Login
Troubleshooting Tools
Contacting Technical Support
Parent Topic
User Assistance